Analyzing Customer Dynamic-the ongoing, multifaceted exchange of interactions and transactions between customers and organizations-provides contact centers with valuable insights about their customers' wants and needs, the issues they face, and how to address them. NICE Real-Time Process Optimization boosts contact center business agility by turning insights into immediate business impact, delivering next-best-action guidance, cross-sell and up-sell recommendations, and process automation. Read More >>
Innovative Enterprise Output Solution for design, management and distribution. Printbos captures enterprise output, redesigns printouts and forms, generates combined output and re-routs output to destinations via desired channels .
Simple implementation of ink saving software with central management of print policies and user/printer reports. Seamlessly integrates into all Windows environments. Print cost calculator to estimate ROI.
Leo is an application that runs on top of any application: both on web and desktop (currently on windows) and provides real-time help by actually executing the task for the user on the application itself. It is similar to a GPS, except that Leo also turns the wheel for you.
The Sortal™ is an advanced eCommerce platform incorporated in Facebook and other social networks. Sortal contributes to sales and exposure using the power of social media and the users' personal data. The Sortal™ transforms your customers into your ambassadors, and actually turns them into your most effective marketing channel.
Our close relationships with our customers, helps us in discovering innovative ways to enter new markets, grow revenues and enable swift ROI. We put ourselves in your shoes to understand your business, assess your current strengths and weaknesses, engage your people, develop a clear plan and implement a step-by-step process to drive change. We Tailor the right solution for your needs, combining our partners platforms with third party, ad-hock tools, if necessary.